At the outset of the APEX program, it was agreed that a critical need centered on the development of a new leadership behavioral profile to clearly and accurately reflect the company’s strategic priorities, core values, and expectations of those in senior leadership roles. Although a leadership inventory had been previously custom-designed to begin the SPG divisional coaching effort, at this time it was largely agreed that an Agilent-wide profile would be needed to position the leadership behaviors throughout the whole organization in a consistent fashion. This next-generation leadership profile was drafted, based upon key strategic imperatives of top management, Agilent’s new and heritage core values, and SPG’s original profile.
After gathering feedback from multiple sources, the Agilent Business Leader Inventory was created in summer 2000. The primary competencies are provided in Exhibit 1.1.
Later, in spring 2001, Agilent decided to update the Agilent Business Leader Inventory and create a set of profiles that would span all management levels from first-level managers through senior business leaders.
A multifunctional team of Agilent and A4SL Coaching & Consulting (A4SL C&C) people set out to create the new profiles.
Through a several-month iterative process of document review, internal inputs, and refinements, a scalable and aligned Global Leadership Profile was developed for use throughout the organization. In the end, the midlevel/firstlevel manager profile turned out to be 80 percent the same as the executive AGILENT TECHNOLOGIES, INC.
profile, with only slight differences in some of the specific behavioral descriptions for “Leads Strategy & Change” and “Drives for Results” areas.
Finally, both profiles were reviewed by a senior manager in each of Agilent’s business units and by representatives of non-U.S. geographies. Feedback from these reviews was incorporated into the final product, and hence the Agilent Global Leadership Profile was ready for consistent application across all divisions and has been in use since summer 2001. The primary competencies are outlined in Exhibit 1.2. Assessment Plus of Atlanta, Georgia, served as APEX’s scoring partner throughout the multiple revisions of the profile.
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